Refund Policy
Refund & Return Policy
At Steamery Goods LLC, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied, please review our refund and return policy below.
Returns
We accept returns of products within 30 days from the date you receive your order. To be eligible for a return, please ensure the following:
- The product is unopened or opened and in its original condition.
- You must contact customer support to request a return authorization.
- The product must be returned within 10 days of receiving the return authorization.
Refunds
Refunds will be issued under the following conditions:
- Fraudulent or unauthorized transactions.
- Defective or damaged products.
To request a refund, please include valid order details in your request. Approved refunds will be processed within 10 business days after inspection of the returned items.
Return Shipping
The customer is responsible for return shipping costs. Please send your return to the following address:
Steamery Goods LLC
3500 South DuPont Hwy,
Dover, 19901
Limitations
Please note that only one refund per product is allowed. All products are provided "as is" without warranties of any kind, and Steamery Goods LLC is not liable for any indirect or consequential damages.
Contact Us
If you have any questions or need assistance with your return or refund, please contact our customer service:
Email: contact@steamskinlab.com
Phone: +1 (941) 3073 675
We appreciate your understanding and look forward to serving you!